Our commitment to excellence
Our industry is becoming increasingly
complex and technically challenging, especially when it comes to
access control. Some of our competitors handle as many as 10 different
access control product lines. They are Jacks-of all Trades – and
are masters of none.
MCM has taken a different route.
In 1986 we decided to focus on one outstanding manufacturer,
Sielox. This manufacturer was and still is the best choice in the
access control market. MCM is a Sielox Certified Master Dealer, and
in 2010 was designated Dealer of the Year for the 16th time. This
award is based on extraordinary achievement in sales, installation,
customer service and support. We have always strived for the highest
standards in all aspects of our business and it has been an honor
for MCM to again be recognized as Sielox’s Dealer of the Year.
It’s important to note that
each access control line has its own idiosyncrasies. Each has its
own slightly different technical requirements. The better we know
our product line the better we can make your integrated security
system work for you. Unlike the Jack-of-all-Trades, the specialist
is the one that has the technical expertise and training to give
you the best performance, results and on-going service.
We are specialists.

We deliver
Anyone can promise to provide
you with state-of-the-art leading edge technology. The difference
is MCM isn’t about promises. We’re about performance.
We give you state-of-the-art technology that actually works. Our
integrated systems include access control, CCTV, biometrics, video
management systems, video analytics systems, intercoms, alarms, intrusion
detection systems and turnstiles. Our manufacturers have to prove
themselves to us before we agree to incorporate their equipment in
the systems we design for you.
Our goal is to have satisfied
customers and we do our best to make sure that our projects are done
right, on budget and on time. We specifically design our systems
to evolve and grow along with your company. As your needs change
we have the capacity, knowledge and expertise to change with them.
Long term relationships
Our business is built on long-term
relationships. We get most of our customers from referrals. We believe
that satisfied customers are the best form of advertising there is.

We come through for our customers
and are good to our employees because that in a nutshell is how you
can inspire people to do their best work. MCM has a very low turnover
rate and most of our technical, installation, service sales and support
personnel have been with us for many years. We have created a productive
workplace where people are treated fairly and are highly motivated
to succeed.

The whole is equal to the sum
of its parts
We know that people make the difference
in this business. One of the main reasons
for MCM’s outstanding reputation for quality and performance
is the fact that we use only our own highly trained personnel. We
feel that this is the only way to maintain the level of excellence
that our customers demand in this extremely specialized field.
Most of our technicians began
their careers in the security industry with us. We’ve trained
them from entry-level positions and we constantly update their technical
training on all of our product lines. We instill pride in our employees
and reward the people who perform for us and who perform for you.

Service – we’re
there when you need us
Our service team knows our systems
inside out. If
there are problems in the field they will be supported by the same
engineers, installers and technicians that designed and put the system
in. Service is the backbone of our business. We provide 24 hour 7
day a week support to insure your systems’ optimum performance
and reliability for many years to come.

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